Digital workflow management


Create the digital basis for collaborative teamwork for all stakeholders and across company boundaries with M.Hub. Customers can interactively contribute to a configuration and provide feedback anytime. You can directly document paramount communication processes and, thus, manage workflows accordingly. By using M.Hub, you create a unique user experience and enable a new kind of collaboration. The CPQ principle is extended even further and freshly envisioned.

Module highlights

Added value for all stakeholders

Collaborative teamwork

Connect your teams and stakeholders across company boundaries

More effective ordering process

Document casual but still pivotal coordination meetings and processes

More customer centricity than ever

Interact with your customers in real time and move their wishes even more into focus

First look: discover M.Hub

At a glance

Added value for your configuration landscape

Inbox Overview of all current requests and quotes, including status, to keep the perfect overview at any time.

Display the inbox containing all your customer requests and quotes integrated into a CRM system or access it externally.
Quote View A quote view for your customers - structured, intuitively understandable, and with an appealing design.

Add comments with change requests to the configuration using action buttons. The respective contact person is automatically informed.
Workflow management Utilize superordinate quote status and states for individual and freely definable workflows.

Handle release processes and internal reviews quicker than before. Permission groups, notifications, and visual elements support you in the process.
Single Source of Truth M.Model is the central database for reliable and transparent sets of rules for all involved users.

Rely on a tried and tested concept: like all Merlin modules, M.Hub uses data from one valid data source in M.Model. Model your desired custom processes.
Connected modules All Merlin modules are connected as a high-efficiency CPQ solution with a collaborative approach.

Connect your Merlin modules and business units (e. g. Sales, Technical Examination, Legal) and use M.Hub to initialize centrally managed collaborative teamwork in your company.
M.Hub: new as of version 10.10 You can look forward to the new configuration experience available to you.

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Do you have any questions or would you like more information on our CPQ solution? We are happy to assist you and consult with you and your sales team.

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