For the trading and system house based in Hamburg, customer orientation, trust, quality, tradition and innovation are important company pillars. Since 1925, the family-run company in its third generation has been a reliable partner for medium-sized companies. Active customer orientation is not only in the proverbial genes of the Hanseatic people - with the combination of CAS genesisWorld as a CRM solution and Merlin CPQ, FKS is able to build relationships with their customers based on partnerships and individual, customized solutions in the field of information technology as well as print management and solutions - and is known for precisely this, far beyond the borders of Hamburg.
Customer sinceDecember 2018
The project at a glance
- Central knowledge database for the entire company
- Reliable alternative to error-prone price calculations via Excel
- Fast and intuitive quotation generation
Benefits and advantages
- Optimal knowledge transfer, expecially to new employees
- Generation of appealing documents with just a few clicks
- Easier management of text blocks
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